Position: IT Administrator

Job Description:

• Support in managing and maintaining the overall IT infrastructure to ensure reliability and efficiency.
• Monitor system performance and ensure compliance with security standards.
• Implement and manage backup and disaster recovery plans.
• Support in managing the office network and ensuring it remains operational.
• Optimize network performance by monitoring, troubleshooting, and resolving issues.
• Implement and manage network security measures to protect data integrity and privacy.
• Provide exceptional support to global users in resolving IT-related issues.
• Maintain strong communication with users to understand and address their needs.
• Create and update user documentation and provide training as needed.
• Troubleshoot system and network problems efficiently.
• Diagnose hardware/software faults and implement effective solutions.
• Maintain a log of technical issues and resolutions for future reference.
• Utilize advanced knowledge of Firewalls, VPN, and Network Virtualization.
• Architect solutions to enhance and maintain the reliability and stability of the network.
• Strengthen the traffic flow of data throughout the global network.
• Conduct regular network performance assessments and upgrades.
• Demonstrate advanced knowledge of O365, SharePoint, and Power Automate.
• Support and optimize these platforms for business operations.
• Integrate new tools and technologies to improve productivity and collaboration.
• Coordinate with IT vendors and service providers to procure hardware, software, and support services.
• Ensure timely and cost-effective procurement and support.
• Maintain relationships with vendors and negotiate contracts and service agreements.

Qualifications:

• Candidate must have done BCS/BS in Computer Science/IT/Information Security from a reputable university.
• Good in written and verbal communication skills.
• Proven experience of at least 3 years in managing IT infrastructure and office networks.
• Knowledge of Firewalls, VPN, and Network Virtualization.
• Expertise in O365, SharePoint, and Power Automate.
• Strong troubleshooting skills for both hardware and software issues.
• Ability to coordinate with vendors and service providers for procurement and support services.
• Relevant certifications: CompTIA Network+, CCNA, CCNP, VCP-NV,